iServe Residential Lending, LLC | Customer Reviews

Justin Buchanan

NMLS # 1689251

JBuchanan@iservelending.com

What Our Customers Say About Us

We care what our customers think of us and so should you. We are partners in your business and your success is ours.

Rating

5.0

120 reviews

Carla Wallace was such a blessing!! We had a bad experience with another lender and switched to Iserve the day before our contract ended with the sellers. Carla was so helpful and her team worked overtime to help us close within 35-40 days. She knew the e ...

Carla Wallace was such a blessing!! We had a bad experience with another lender and switched to Iserve the day before our contract ended with the sellers. Carla was so helpful and her team worked overtime to help us close within 35-40 days. She knew the ends and outs of our situation and found the best mortgage for us. Thank you so much to the iserve team!!! Thank you Carla!!!!! If we ever move again, we know who we will use without a doubt!!!

Danielle Snawder

3 months ago

Posted on Google

Alec walked me through every step of the loan process. He answered all of my questions, was always quick to respond, and made sure that I understood each part of the mortgage journey!

Alec walked me through every step of the loan process. He answered all of my questions, was always quick to respond, and made sure that I understood each part of the mortgage journey!

4 months ago

Posted on Google

We used Alec Petrosky and he was awesome. He made things simple and elevated stress. He was informative, answered all of our questions, replied to all of our calls/text, and guided us in each step. He found the best rate and loan type for us and explained ...

We used Alec Petrosky and he was awesome. He made things simple and elevated stress. He was informative, answered all of our questions, replied to all of our calls/text, and guided us in each step. He found the best rate and loan type for us and explained how it was beneficial. We will most definitely use him for future transactions as well. A true professional that did an Amazing job!!!

7 months ago

Posted on Google

Ryan is amazing! We’ve been living in our new home for a little over a month now. Super fast response time and direct communication with us, which we needed because we were first time home buyers who had lots of questions. 😂 I cannot recommend him enough ...

Ryan is amazing! We’ve been living in our new home for a little over a month now. Super fast response time and direct communication with us, which we needed because we were first time home buyers who had lots of questions. 😂 I cannot recommend him enough if you’re looking for a home.

9 months ago

Posted on Google

Was a very good experience and would recommend to anyone who needs help with this process contact Alec. Awesome to work with and very knowledgeable.

Was a very good experience and would recommend to anyone who needs help with this process contact Alec. Awesome to work with and very knowledgeable.

10 months ago

Posted on Google

We recently used Alec Petrosky to purchase our new house, and he was awesome! Alec is a pure professional and was very responsive throughout the process. We will definitely be recommending him to others in the future, without a doubt. He dedicated himself ...

We recently used Alec Petrosky to purchase our new house, and he was awesome! Alec is a pure professional and was very responsive throughout the process. We will definitely be recommending him to others in the future, without a doubt. He dedicated himself to our case and we felt very safe trusting in him. He was always available for the hundreds of questions we had. He really cared about our finances and steered us in the best direction. I don't know how we would've gotten through the whole experience without Alec. If you want to feel comfortable with a lender who knows what they are doing, then Alec is for you. Him and his team are the best!! -Lola Farmer

Paola Farmer (Lola)

10 months ago

Posted on Google

Ryan Welch helped me out immensely throughout this entire process. He answers questions promptly, provides great insight, breaks down the financial aspect of buying and selling in a manner that is easy to understand. He was able to work the numbers to whe ...

Ryan Welch helped me out immensely throughout this entire process. He answers questions promptly, provides great insight, breaks down the financial aspect of buying and selling in a manner that is easy to understand. He was able to work the numbers to where I received the best possible outcome. Extremely experienced lender and the lower than expected interest rates and closing costs are there to prove it! There was never a time where I couldn’t call with a question and he didn’t answer the phone, day, nights and weekends. He has a customer for life, highly highly recommend.

Natalie Hatcher

1 year ago

Posted on Google

Alec and his team went above and beyond to get our loan closed efficiently and timely! They made the process so easy and painless as possible. I highly recommend working with them! They had a personal touch that made the buying process that much better, L ...

Alec and his team went above and beyond to get our loan closed efficiently and timely! They made the process so easy and painless as possible. I highly recommend working with them! They had a personal touch that made the buying process that much better, Lori worked late hours multiple nights to ensure we closed on time. As a first time home buyer I can highly recommend Alec he was great to work with and made the process awesome!

Kaitlin McNeil Dorsey

1 year ago

Posted on Google

I serve is a great company Ben Lawson is awesome he's very patient very helpful kind and most of all professional.I greatly appreciate them working with us. Isever hard work is greatly appreciated and for me being a first time home buyer Ben was great at ...

I serve is a great company Ben Lawson is awesome he's very patient very helpful kind and most of all professional.I greatly appreciate them working with us. Isever hard work is greatly appreciated and for me being a first time home buyer Ben was great at explaining everything helping me through this whole process.

1 year ago

Posted on Google

My team was Logan and Wendy. They made the entire process simply and easy for me, they stated exactly what I needed to make the process pain free. And just like that, cashed-out in less than 2-weeks from the initial conversation. Logan kept me posted on e ...

My team was Logan and Wendy. They made the entire process simply and easy for me, they stated exactly what I needed to make the process pain free. And just like that, cashed-out in less than 2-weeks from the initial conversation. Logan kept me posted on every aspect of the refi process, until completion. Thanks again, you guys/gals made this a very stress-free experience.

1 year ago

Posted on Google

Alec Petrosky was my loan officer. He has helped me through this journey in purchasing a house. He made sure to communicate with me as far as missing paperwork and what all i need to complete the buying process. This is my first time being a home buyer an ...

Alec Petrosky was my loan officer. He has helped me through this journey in purchasing a house. He made sure to communicate with me as far as missing paperwork and what all i need to complete the buying process. This is my first time being a home buyer and he walked me and explained every process step by step. He is great!! i definitely recommend him to all my family and friends. Thank you Alec for this wonderful experience!

1 year ago

Posted on Google

I wish that I could leave more than a 5 star review. Working with Kevin (and Ryan of course) was one of the best decisions I've made. Kevin made himself available at any point - day or night - to answer any questions I had. They made buying a home incredi ...

I wish that I could leave more than a 5 star review. Working with Kevin (and Ryan of course) was one of the best decisions I've made. Kevin made himself available at any point - day or night - to answer any questions I had. They made buying a home incredibly easy. Cannot recommend Kevin enough and super appreciative all of the time he spent helping us get situated into our new home!

1 year ago

Posted on Google

Working with Ryan was amazing. He was on top of everything. Ryan and Lori were amazing. Even though we live in Kentucky and they are located in Tennessee it was a breeze. Not only were we first time home buyers but we were able to build our home thanks to ...

Working with Ryan was amazing. He was on top of everything. Ryan and Lori were amazing. Even though we live in Kentucky and they are located in Tennessee it was a breeze. Not only were we first time home buyers but we were able to build our home thanks to Ryan and Lori. It was a USDA loan and Ryan took care of every bit of it and he was hands on every step of the way. There’s no way I would ever think about going anywhere else than iServe and working with Ryan and Lori. I would recommend them 1000% percent of the time. Thank you so much Ryan and Lori for taking care of us.

1 year ago

Posted on Google

Alec at iServe Residential Lending made the home buying process so easy! He is a good communicator and had my back throughout the process!

Alec at iServe Residential Lending made the home buying process so easy! He is a good communicator and had my back throughout the process!

2 years ago

Posted on Google

This team did a great job keeping us informed on what was needed to secure our first home. I never felt lost in the dark wondering what I should be working on or prioritizing.

This team did a great job keeping us informed on what was needed to secure our first home. I never felt lost in the dark wondering what I should be working on or prioritizing.

2 years ago

Posted on Google

Kevin Lovelace is the absolute best!! He made everything so easy! He was very knowledgeable and patient and answered every little question and made sure we understood everything! If you need financing call him!

Kevin Lovelace is the absolute best!! He made everything so easy! He was very knowledgeable and patient and answered every little question and made sure we understood everything! If you need financing call him!

Wesley and Noel Jaworski

2 years ago

Posted on Google

Alec and I serve were great! I had no idea what I was doing since this was my first home but Alec walked me through all the steps and helped me close on a house I love! I’ll be sending my friends your way soon!

Alec and I serve were great! I had no idea what I was doing since this was my first home but Alec walked me through all the steps and helped me close on a house I love! I’ll be sending my friends your way soon!

2 years ago

Posted on Google

They were amazing to work with, pleasant and informational. My wife and I never had a moment of uncertainty. I do not think we will truly understand everything they did for us, but we truly appreciate all the support. RECOMMEND!

They were amazing to work with, pleasant and informational. My wife and I never had a moment of uncertainty. I do not think we will truly understand everything they did for us, but we truly appreciate all the support. RECOMMEND!

Brian Dusenberry

2 years ago

Posted on Google

My mortgage lender, Alec helped break down all the information to make my first time home owner purchase easy. I really appreciate all the help he did to complete the entire process.

My mortgage lender, Alec helped break down all the information to make my first time home owner purchase easy. I really appreciate all the help he did to complete the entire process.

2 years ago

Posted on Google

Alec is awesome to work with!!! He really knows his stuff. I hope I don't need to buy another house anytime soon lol- but if I had to- I would be calling Alec!!!

Alec is awesome to work with!!! He really knows his stuff. I hope I don't need to buy another house anytime soon lol- but if I had to- I would be calling Alec!!!

2 years ago

Posted on Google

Jackson Phillips is the man! I had a very complicated situation where no traditional banks would give me a chance at a loan, but iServe pulled through! My wife and I are homeowners now partly due to Jackson’s persistence and determination to serve. I 10/1 ...

Jackson Phillips is the man! I had a very complicated situation where no traditional banks would give me a chance at a loan, but iServe pulled through! My wife and I are homeowners now partly due to Jackson’s persistence and determination to serve. I 10/10 recommend Jackson to serve you!

2 years ago

Posted on Google

These folks are absolutely amazing. Ben and Angel helped us through this whole home buying process and were extremely knowledgeable and friendly the whole way through. They made what could have been very difficult to be very easy and stress free. My wife ...

These folks are absolutely amazing. Ben and Angel helped us through this whole home buying process and were extremely knowledgeable and friendly the whole way through. They made what could have been very difficult to be very easy and stress free. My wife and I highly recommend using them if you’re in the market. Thank You Ben and Angel for all you done.

2 years ago

Posted on Google

Used iServe during my first time home buying process. Everything went incredibly smooth. I highly recommend at least getting prequalified before you seriously start shopping,. They answered all of my questions in a timely and kind manner.

Used iServe during my first time home buying process. Everything went incredibly smooth. I highly recommend at least getting prequalified before you seriously start shopping,. They answered all of my questions in a timely and kind manner.

2 years ago

Posted on Google

Kathey Grodi answered our questions promptly and made the whole process smooth! She was a great advocate and we will definitely recommend her.

Kathey Grodi answered our questions promptly and made the whole process smooth! She was a great advocate and we will definitely recommend her.

Jordan Brunelle

3 years ago

Posted on Google

We SO enjoyed working with Kathey. She worked around the clock and really did everything she could to give us the best possible experience. We would work with her again in a heartbeat!

We SO enjoyed working with Kathey. She worked around the clock and really did everything she could to give us the best possible experience. We would work with her again in a heartbeat!

3 years ago

Posted on Google

Ben Lawson was so great!! He made buying our first home so much easier!

Ben Lawson was so great!! He made buying our first home so much easier!

3 years ago

Posted on Google

Working with Ben Lawson, has truly be an amazing experience. He never once failed to return a call or message promptly, and was an absolute joy to work with. As a first time home buyer, Ben couldn't have made it any easier to work and get what needed to b ...

Working with Ben Lawson, has truly be an amazing experience. He never once failed to return a call or message promptly, and was an absolute joy to work with. As a first time home buyer, Ben couldn't have made it any easier to work and get what needed to be done, done. I will always recommend Ben to anyone looking to buy a house. I now consider him a very personal and family friend. Thank you for everything. When in doubt, Ben Lawson is your man.

3 years ago

Posted on Google

My agent, Beth Furbush made the entire process simple and quick. She was always willing to explain any form or requirement. She was available anytime to discuss any concerns.

My agent, Beth Furbush made the entire process simple and quick. She was always willing to explain any form or requirement. She was available anytime to discuss any concerns.

3 years ago

Posted on Google

Kathey made the entire process very smooth on our Reverse Mortgage! Highly recommend!

Kathey made the entire process very smooth on our Reverse Mortgage! Highly recommend!

3 years ago

Posted on Google

Kathey worked with my husband and I to shepherd our home loan through the system. She was detail-oriented and effective. She's also a warm and kind person. It will be so nice thinking about her while we are enjoying our beautiful new home.

Kathey worked with my husband and I to shepherd our home loan through the system. She was detail-oriented and effective. She's also a warm and kind person. It will be so nice thinking about her while we are enjoying our beautiful new home.

3 years ago

Posted on Google

Kathey Grodi is the finest Mortgage Loan Originator that I have ever known and you could not do better, anywhere. Throughout the process she is incredibly organized, she is clear about what she needs making the process much easier, and she is a great pers ...

Kathey Grodi is the finest Mortgage Loan Originator that I have ever known and you could not do better, anywhere. Throughout the process she is incredibly organized, she is clear about what she needs making the process much easier, and she is a great person to boot! Kathey will fight for you and she makes your dreams her own. She has enormous integrity, is a CPA by trade so she understands the math, and she will watch your back. Also, her ability to successfully navigate complex applications is unparalleled. I cannot recommend her more highly. If you get the chance, use Kathey for your next mortgage.

3 years ago

Posted on Google

Chris Spence has been my mortgage broker for my last two homes and he is by far the best in the business. I refer him every chance I get as he works tirelessly to make the transition seamless. Thank you Chris for everything. YOU ARE THE BEST!!!!!

Chris Spence has been my mortgage broker for my last two homes and he is by far the best in the business. I refer him every chance I get as he works tirelessly to make the transition seamless. Thank you Chris for everything. YOU ARE THE BEST!!!!!

3 years ago

Posted on Google

Angel and her team of colleagues at iServe were wonderful to work with throughout the entire loan process. We had a lot of questions from the buyer perspective but they made sure to answer every one of them in a timely manner. Details/Updates were provide ...

Angel and her team of colleagues at iServe were wonderful to work with throughout the entire loan process. We had a lot of questions from the buyer perspective but they made sure to answer every one of them in a timely manner. Details/Updates were provided during the entire experience which left me feeling comfortable about the process at all times. Buying or selling a home will always present some challenges but iServe did an impeccable job of making it easy! If you're looking for top notch service, iServe is the place to be for all of your lending needs!

3 years ago

Posted on Google

Angel Sheehan and Ben Lawson were absolutely delightful to work with. Extremely knowledgeable, transparent, and prompt in all communications. The platform used to complete preliminary paperwork was extremely intuitive and easy to understand. Highly recomm ...

Angel Sheehan and Ben Lawson were absolutely delightful to work with. Extremely knowledgeable, transparent, and prompt in all communications. The platform used to complete preliminary paperwork was extremely intuitive and easy to understand. Highly recommend.

Christopher James

3 years ago

Posted on Google

Anita Grissom Starkey Lowe

3 years ago

Posted on Google

Kathey has done all three of my home loans. Great to work with and really knows her stuff! Got me an incredible rate!

Kathey has done all three of my home loans. Great to work with and really knows her stuff! Got me an incredible rate!

Jordan Holloway

3 years ago

Posted on Google

Kathi was very knowledgeable and thorough in explaining the reverse mortgage and the responsibilities associated with the loan. I would not hesitate to use or recommend her services in the future.

Kathi was very knowledgeable and thorough in explaining the reverse mortgage and the responsibilities associated with the loan. I would not hesitate to use or recommend her services in the future.

3 years ago

Posted on Google

Kathey Grodi is an absolute EXPERT at Reverse Mortgages. She is one of the most knowledgeable loan officers I've ever worked with and absolutely cares about every customer she serves. If you are considering a reverse mortgage, do yourself a favor and ta ...

Kathey Grodi is an absolute EXPERT at Reverse Mortgages. She is one of the most knowledgeable loan officers I've ever worked with and absolutely cares about every customer she serves. If you are considering a reverse mortgage, do yourself a favor and talk to Kathey.

3 years ago

Posted on Google

(1) Wonderful knowledge about debt and how to manage your credit score. (2) THE BEST IN Nashville for reverse mortgages. I have no hesitation recommending Kathey.

(1) Wonderful knowledge about debt and how to manage your credit score. (2) THE BEST IN Nashville for reverse mortgages. I have no hesitation recommending Kathey.

3 years ago

Posted on Google

Kathey Grodi did a great job getting us the right loan for our new home. We couldn't be happier with our rate and all Kathey did to make homeownership a reality.

Kathey Grodi did a great job getting us the right loan for our new home. We couldn't be happier with our rate and all Kathey did to make homeownership a reality.

3 years ago

Posted on Google

Kathey is a very helpful agent. She explained everything and walked me through my entire process. No surprises or complications. She is a reliable and honest agent.

Kathey is a very helpful agent. She explained everything and walked me through my entire process. No surprises or complications. She is a reliable and honest agent.

3 years ago

Posted on Google

It was a joy to work with Kathey Grodi, I had lost my wife to cancers several year age and had to deal with the financial disaster that followed for years. Kathey patently guided me threw the maze of paperwork to secure the loan. Her advise and counsel wa ...

It was a joy to work with Kathey Grodi, I had lost my wife to cancers several year age and had to deal with the financial disaster that followed for years. Kathey patently guided me threw the maze of paperwork to secure the loan. Her advise and counsel was greatly appreciated. I would recommend her services highly.

3 years ago

Posted on Google

Great folks to deal with. Fast, responsive and very thorough.

Great folks to deal with. Fast, responsive and very thorough.

3 years ago

Posted on Google

Ben Lawson is the BEST! We have worked with iServe several times and it is always a great experience.

Ben Lawson is the BEST! We have worked with iServe several times and it is always a great experience.

Robert and Renee Dupree

3 years ago

Posted on Google

All of the feedback on Angel is accurate. She is versatile, efficient, and knows the business. She helped me flip through a multitude of options and scenarios in a proficient manner. While we aren't closing on our home until later this month, I feel con ...

All of the feedback on Angel is accurate. She is versatile, efficient, and knows the business. She helped me flip through a multitude of options and scenarios in a proficient manner. While we aren't closing on our home until later this month, I feel confident saying that Angel and the team at iServe are working hard to ensure everything is smooth and flawless at close.

3 years ago

Posted on Google

Hi, my wife and I can't say enough about Chuck and Iserve. Chuck was fantastic to work with. He made you feel like he cared and he does right to the end. Thank you so much. Darrin and Patty

Hi, my wife and I can't say enough about Chuck and Iserve. Chuck was fantastic to work with. He made you feel like he cared and he does right to the end. Thank you so much. Darrin and Patty

3 years ago

Posted on Google

Chuck held our hand every step of the way when we did our VA loan refi. Super simple and saved us a ton!

Chuck held our hand every step of the way when we did our VA loan refi. Super simple and saved us a ton!

3 years ago

Posted on Google

Kathey Grodi is an incredible Lady to work with. She was very thoughtful and worked very hard to ensure that all of my needs were met. I would highly recommend Kathey to be your lending agent and assist with whatever needs you may have.

Kathey Grodi is an incredible Lady to work with. She was very thoughtful and worked very hard to ensure that all of my needs were met. I would highly recommend Kathey to be your lending agent and assist with whatever needs you may have.

Michael Valentine

3 years ago

Posted on Google

We have worked with IServe Lending to purchase our first home and recently to refinance. Ben was so extremely helpful and made the process so easy for us. I will be using IServe Lending and Ben in the future when we plan to build our own home. I could not ...

We have worked with IServe Lending to purchase our first home and recently to refinance. Ben was so extremely helpful and made the process so easy for us. I will be using IServe Lending and Ben in the future when we plan to build our own home. I could not more highly recommend their service, they went above and beyond to help us!

3 years ago

Posted on Google

Ben Lawson was phenomenal! Quick and easy process to refi my condo! Closing was during quarantine and was done with care and caution to keep us all safe! I will call again for my future needs! I referred a co worker and now my son is about to call!

Ben Lawson was phenomenal! Quick and easy process to refi my condo! Closing was during quarantine and was done with care and caution to keep us all safe! I will call again for my future needs! I referred a co worker and now my son is about to call!

3 years ago

Posted on Google